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Has your Freedom Pass expired? Renew it online now to continue travelling for free

Sutton’s unique digital take on the Freedom Pass renewal process has proved a success with more than 85% of pass holders renewing on time.

People with expired Freedom Passes for older people can still travel free for a few more weeks. Your pass will not work on the card readers, but Transport for London (TfL) and railway staff will accept it anyway.

However, you must renew your expired pass immediately at www.freedompass.org using the unique renewal number you would have received by post. If you don’t have your letter, phone London Councils on 0300 330 1433.

If you’re not comfortable with computers, visit any Sutton library where staff will help you fill out the quick, easy online form.

Steve Winser, Sutton Council’s  Concessionary Travel Manager, said:

“Our Freedom Pass renewal rate is one of the best in London and we have achieved that more efficiently, online.

“If your pass has expired, you are urged to renew it immediately to continue travelling for free. The online process is quicker than waiting for the bus and, if you don’t like computers, our library staff are more than happy to help out, so please renew now before it is too late.”

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